Privacy Policy


Teambook SA is committed to protecting the privacy of our customers. This Privacy Policy outlines what information we collect and how we may use it on www.teambookapp.com Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at support@teambookapp.com

  1. When you register with Teambook, we need to ask for information such as your name, company name, email address.
  2. Teambook uses the collected information for the following general purposes: to create your account, provide you with email communications in regards to our service, to send you newsletters, service improvement, and research.

Newsletters

As part of the service that we offer you will receive regular newsletters. We will use your name and email address to send the newsletter to you. If you no longer wish to receive our newsletters you may unsubscribe by following the unsubscribe link located within each email communication.

  1. Teambook will not make any of the collected information available to anyone. We will never sell, rent, exchange or share your personal information with third parties other than as disclosed within this privacy policy.
  2. Teambook will need to share the collected information in order to respond to investigation, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of Teambook terms of use, or as otherwise required by law.
  3. Teambook reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
  4. Teambook will send a welcoming email to verify your new account. We will only email account holders for billing purposes. We will occasionally send out Teambook service related announcements.

Third Party Analytics Services

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as your email address and sign-up date) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. Intercom analyzes your use of our website and/or product and tracks our relationship so that we can improve our service to you. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit http://docs.intercom.io/privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at http://docs.intercom.io/terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

We use remarketing with Google Adwords and analytics to display content specific advertisements to visitors that have previously visited our site when those visitors go to other websites that have the Google Display Network implemented. Teambook and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitor’s past visits to our website. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You can opt out of remarketing and advertising if you do not wish to participate in our Google AdWords Remarketing by visiting Google’s Ads Preferences Manager. You can also opt out of any third-party vendor’s use of cookies by visiting www.networkadvertising.org/choices/


Customer Testimonials

We post customer testimonials on our product website which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.


Blog

If you use the blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.


Security

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Teambook operates over Secure Sockets Layer protocol (HTTPS), so that the information exchange between you and Teambook is encrypted. Teambook only uses a valid SSL certificate from major service providers.


Feedback and Support Forums

If you post to the Teambook Feedback Forums, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other forum visitors, and could be used to send you unsolicited messages. Teambook is not responsible for the personally identifiable information you choose to submit in these blogs.

Support requests sent by you through Teambook feedback or support email will remain private. Some information (e.g. new features) in those requests can be published with your consent.


Cookies

Teambook uses a technology called “cookies” to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Teambook may set and access Teambook cookies on your computer, cookies are required to use the Teambook service. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.


Third Party Cookies

The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.

Teambook uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. Although Teambook SA owns the code, databases, and all rights to the Teambook application, you retain all rights to your data.


Policy Update

Teambook may periodically update this Privacy Policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Teambook account or by placing a prominent notice on our site.

If you have any question about this Privacy Policy, please contact us at support@teambookapp.com.